Remote firmware upgrade instructions ================================ - The remote firmware upgrade is meant if there are issues with the firmware installation process failing or connection being disrupted while accessing the gateway page from cloud - A special firmware upgrade file marked '-remote' at the end of the file is made available, to use it follow these steps: 1. Access the local webpage of the gateway via Interact Landmark 2. Go to 'Settings' -> 'Firmware' and click 'Upload' 3. Upload the gateway firmware marked '-remote' NOTE - in case the gateway has been powered for a long time, it may report 'firmware file upload failed'. If that is the case first a reboot of the gateway is required ('Settings' -> 'General' -> 'Reboot now') 4. Wait for the installation to complete and click 'Reboot' once complete. There is a high chance your connection will be disrupted before you are presented the reboot option. If that is case wait for at least 30 minutes and return to the local webpage of the gateway via Interact Landmark and observe under 'Settings', 'Firmware' in the 'Current firmware' section if the version you uploaded is listed. If not check in the list under 'Update firmware' if the version is available and click 'Set active'. 6. If the version under 'Current firmware' is correct, reboot the gateway to finish the gateway upgrade process ('Settings' -> 'General' -> 'Reboot now') If version does not match, retry the process.